Accessibility Statement

Using this website

This website is run by Bradford Council. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We try to make the website text as simple as possible to understand. As we update our pages we are reviewing the text and re-writing to simplify. 

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website aren’t fully accessible:

  • many older PDF documents aren’t fully accessible to screen reader software
  • you can’t skip to the main content when using a screen reader
  • some links may not make sense out of context
  • some parts of the website do not have sufficient contrast between the text and background colours
  • some content is hard to understand

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in five days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the Bradford Council Complaints Unit.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website's accessibility

Bradford Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with technology

For security reasons, we only support TLS (Transport Layer Security) 1.2 and higher security protocols, and this means that some older browsers will not show the site.

No ‘skip to main content’ option on any pages.

It’s not possible for users to modify text spacing or line height.

Our website fails to validate using W3C Markup Validation Service. This means that some assistive technologies may not be able to interpret the content accurately. 

There is not enough colour contrast between text and background on some banners and links.

Issues with text

Some link text doesn’t make sense when read on its own (for example, ‘read more’).

When we publish new content we’ll make sure link text meets accessibility standards.

Issues with PDFs and other documents

Any new PDFs or Word documents we publish will meet accessibility standards.

Issues with images and video

We strive to make all of our content accessible. We are aware of the following issues with images and video on our site:

  • video content uses automated closed captioning and transcripting, and this is often inaccurate.
  • there are some images with accessibility problems and we are working on improving their access.

Issues with online forms

We are aware of the following issues with some of our online forms

  • some are difficult to navigate using just a keyboard
  • some images have missing alt text

How we tested this website

This website was last tested on 5 January 2022. The test was carried out by Bradford Council

Key pages were selected for testing. We tested:

What we’re doing to improve accessibility

We will carry out regular testing and make improvements as needed.

Preparation of this accessibility statement

This statement was prepared on 6 January 2022 and was last updated on 6 January 2022